No, you don't have to. You can simply order as a guest – without registering. However, a customer account has its advantages: You can keep track of your orders, reorder more quickly, and your details are saved for future purchases.

If an item is unavailable, we'll let you know immediately. You'll then either receive a new delivery date, suggest an alternative, or cancel the order free of charge. We'll, of course, refund any money you've already paid.

With us you can pay safely and conveniently using the following methods:

• Credit card (Visa, Mastercard)
• PayPal
• Instant bank transfer
• Prepayment by bank transfer (when ordering via email)

All payments are of course encrypted and processed securely.

The shipping costs are a flat rate of €4.90 – for deliveries within Austria as well as to Germany.
For orders over €50, we offer free shipping to both countries.


Detailed information for shipping to other countries as well as all details on shipping zones and delivery times
can be found under: Shipping information